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A simple guide for SMEs.

How to choose the best business internet for small business

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Choosing the right internet connectivity for your small business can be tough. There are a number of options out there that may be able to cover your needs; however, it’s important to get the cost/quality balance just right.

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What is a small business?

In order to understand what the best small business internet connectivity is, it’s first crucial to understand what a small business actually is.

Small businesses are those whose number of personnel falls below a certain threshold. At this current moment UK businesses with fewer than 50 personnel, or employees are classed as a small business; this may change once the UK leaves the EU.

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Defining your small businesses requirements

As with all business services you need to find the right solution for your exact business requirements. This is no different when it comes to small business internet. When making a choice on the type of internet connectivity your business needs, it’s critical to define your requirements.

How many internet users does your small business have?

How many staff do you have? The larger the number of people using the connection, the larger the bandwidth will need to be. It’s key to evaluate the number of people in the business that rely on the internet to perform their role; this helps to eliminate non-sufficient connections.

Tasks carried out online

What is it that the internet is being used for? If it’s just for sending the odd email or web browsing then basic broadband could be perfect for you. If you’re regularly uploading/downloading a lot of data then an Ethernet solution may be more suited.

Importance of your internet connectivity

What are the consequences if your small business loses internet connectivity? For some small businesses the internet isn’t used regularly. If these businesses were to lose connectivity it’s likely that their operation wouldn’t grind to a halt. Again, a basic broadband connection may suit them perfectly.

However, for some businesses, loss of internet can be extremely costly. It’s critical that they have a reliable internet connection with good SLA’s. This means they can rest assured they’ll be back up and running in no time (should something go wrong).

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Download Speeds vs Upload Speeds

The majority of internet connections download much faster than they upload data. This is because the majority of everyday online activities (such as streaming video and loading web pages) is categorised as downloading.

This can pose a problem to businesses that are using their internet connection to upload data. This includes tasks such as backing up data to the cloud, or loading data into daily or weekly reports.

When purchasing a standard connection you may be promised speeds of up to 50MB. This will be the download speed; the upload speed won’t match this. If your small business internet will be used to upload lots of data then you may need symmetrical bandwidth.

Symmetrical bandwidth is offered via Ethernet solutions and ensures your download/upload speeds are exactly the same.

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The most popular internet connections for small businesses

ADSL Broadband

ADSL Broadband is the most basic type of internet for your small business. It’s a cost-effective solution that’s perfect for small offices and homeworkers.

Fibre Broadband

An upgrade on ADSL with download speeds of up to 80Mbps. Fibre Broadband can supply a great connection to small offices with few employees.


The link between Broadband and Ethernet solutions; business grade EoFTTC (Ethernet over Fibre to the Cabinet) comes with a 99.9% SLA, so you know you can rely on it. The perfect upgrade from broadband and a must if you’re connection is critical to your small business operations.

Leased Lines

High speed, dedicated and completely private; a leased line offers your business the best possible internet connectivity. With symmetrical bandwidth and 99.9% up-time you’re in safe hands with a business leased line. This connection comes with the best SLAs available including a 4 hour fix time.

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Find the perfect internet connectivity for your small business…

If you’re still unsure which internet connection is best for your small business don’t panic. You can simply visit our small business internet calculator or just give us a call on 0333 313 5000; our team will be more than happy to help you out.

Posted in Internet connectivity | Tagged in Wi-Fi Technology How-to Ethernet Business Broadband

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