Meet our team
Say hello to some of our South Yorkshire-based team of telecommunications and IT experts.
Technical help, customer support, account management; whichever department it is, we've got experienced staff on-hand to give you the best service possible. It's why our customers come to us; it's why they stay; and it's why we get really great feedback! Want to chat to one of us? Luckily there's just one easy point of contact for all enquiries - give any of our team a call on 0333 313 5000.
We pride ourselves on our support, so we'd like you to meet our customer support team. After all, it's good to put a face to a name and know who you're dealing with as a DuoCall customer.
These guys are the know-it-alls when it comes to your business' account with us. They'll make sure everything's in order, keep an eye out on your usage, recommend alternative solutions and check up with you every now and then.
When you join us you'll be assigned your very own friendly and approachable DuoCall account manager, who you can ask anything about your account!
From time to time, things need to be fixed. That's why we've heavily invested in our in-house technical support team, who'll get everything sorted and up-and-running again should the unexpected happen.
Whether it's phone system technicalities, internet connectivity, hosted services or anything in between, they really do know everything about our products!
Billing and accounts
Our in-house billing and accounts teams handle all your business' invoicing and payments. And unlike our competitors we recognise how frustrating it is to wait for ages, just to speak to someone about your recent bill or to make a payment. It's part of our 10 second promise!
DuoCall's operations and processing team make sure all new orders are processed quickly and efficiently. They'll keep you updated throughout the process of your order too, so you know exactly what to expect at each stage.
Our marketing team are the guys behind all our original content, press relations, social media and advertising. They work hard to keep DuoCall ahead of the game, on top of the latest releases, and they bring loads of valuable telecoms hints, tips and tricks to our customers too.
With backgrounds ranging from across the telecoms and technological industries, DuoCall's experienced leadership team all share one key goal; turning the B2B telecoms industry on its head through exceptional customer support, ground-breaking service and revolutionary communication technologies.
What Can I Do Next…
- Call our friendly Sales Team with any queries or feedback on 0333 313 5000
- Drop us an email anytime at firstname.lastname@example.org
- Find out what our customers say about us in our Case Studies section