Business & end-user security | Protect your business from cybercrime

Business & end-user security

Some of the largest security breaches in the past 20 years weren’t a direct result of poor cloud or network security, but human error instead. Business and end-user security plays a major role in your overall protective measures against cybercrime.

Business and end-user security

Eliminate vulnerabilities

By keeping up-to-date with the latest business and end-user security measures, your business will be much less vulnerable to modern threats. That’s why we advocate deploying robust security measures across your business via four main pillars:

  • Patch management

  • Email security training

  • Antivirus

  • Data backup

Request a free IT consultation

We’ll audit your overall IT services and solutions and make informed recommendations based on our findings.

Patch management | IT with DuoCall MSP

Patch management

By ensuring your hardware is up-to-date, cyber criminals are far less likely to identify software bugs or loopholes that can be exploited. At DuoCall MSP, we’ll proactively maintain your desktop estate with the latest vendor updates to minimise your security risks and reduce the likelihood of any unscheduled downtime occurring.

Remediation & reporting

Barracuda RMM (Remote Monitoring and Management) identifies and remediates vulnerabilities within your environment in real-time, keeping your business operations safe and secure. What’s more, we’ll produce comprehensive reports to give you full visibility of our activity.

Automated updates

We’ll automatically apply software updates across your desktop estate to ensure that the latest bug fixes are deployed as soon as they become available. You no longer need to rely on slow and clunky manual updates to combat known and zero-day vulnerabilities.

Third-party compatibility

Barracuda RMM (remote monitoring and management) integrates with third-party software and applications including VMware, Microsoft 365, Hyper-V and more. Talk to our team to find out whether we can monitor, manage and perform administrative tasks for your software deployments.

Barracuda Business Security

Security Awareness Training

Barracuda Security Awareness Training ensures email security is at the forefront of your employees’ minds. Train your workforce on how to identify and report phishing attacks to prevent your business from falling victim to cyber criminals. After all, the key to robust IT security starts with education and vigilance.

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Awareness training

Phishline teaches your workforce to recognise threats with real-world multi-variable testing. Deliver smart attachments, videos, graphics and training materials straight into your users’ inboxes via interactive campaigns to streamline your employees’ email security knowledge.

Threat simulation

Put your workforce’s email security awareness to the test by simulating real-world phishing attacks with campaigns that are constantly updated in line with new and emerging email threats.

Identify vulnerabilities

Analytics and reporting gives you valuable insight into who is clicking on malicious links and opening untrustworthy files. Monitor your environment to identify who is putting your business at risk and find out where your vulnerability lies.

Avast Antivirus

Avast Essential Business Security protects your hardware from viruses, phishing, spyware, ransomware and other advanced cyberattacks. Keep your business’ sensitive data secure and ensure your operations don’t grind to a halt with Avast’s award-winning antivirus software.

  • File protection
    Files are automatically scanned for malicious scripts when they are opened or downloaded.
  • Email protection
    All inbound and outbound emails are monitored to ensure that they are malware-free.
  • Malicious URL protection
    Identify unsecure URLs and domains and apply company-wide blocks across all of your devices.
  • Data protection
    Prevent the loss of sensitive business data with Avast’s firewall and network inspection features.
  • Device protection
    Avast is compatible with PCs, Windows servers, Android devices, and more.
  • Alerts & notifications
    Set up and receive email notifications when status of your devices changes, instantaneously.

Data backup

Backing up critical data is one of the most important security measures your business can take. In the event your business falls victim to cybercrime, data backup ensures that your important files and data are recoverable and your usual operations can continue. At DuoCall MSP, we provide two different backup solutions depending on your unique requirements, Azure Cloud Backup and Veeam Backup.

Azure Cloud Backup

Combat data loss and ransomware with a centralised Azure Cloud Backup solution.

Seamlessly backup and restore accurate copies of your data and files from virtual machines using Volume Shadow Copy Service (VSS) in Windows and pre/post-processing scripts in Linux.

Backup your data in locally redundant storage (LRS), geo-redundant storage (GRS) and zone-redundant storage (ZRS). Talk to our team for more information regarding cloud storage options in Azure.

We’ll manage your cloud backup solution by monitoring, optimising, and governing your data so you don’t have to. If you need to restore some data, contact our support team and we’ll do the rest.

Veeam Backup

Veeam Backup delivers simple, flexible, reliable, and powerful data backup to your business.

Eliminate the stress that comes along with restoring large amounts of lost data. Veeam provides your business with an instant recovery solution for virtual machines, applications, servers and network attached storage (NAS) devices.

Veeam protects your critical business data in four different ways to maximise flexibility and security, including backup, replication, storage snapshots and continuous data protection (CDP).

Recovering from a major loss of data can be financially crippling if you do not have a robust backup solution in place. Veeam guarantees business continuity if you are unfortunate enough to fall victim to cybercrime.

Get the most out of your IT security

It’s important to note that data backup helps businesses recover data that has been lost, it’s not a preventative measure. For this reason, we recommend that you deploy a data backup solution in conjunction with your business and end-user security solutions.

Request a free IT consultation

We understand that managing and maintaining your IT services can be a complex and challenging task. Request a free, non-obligation consultation with our team of specialists and we’ll audit your existing setup, offering our expert advice and making informed recommendations based on our findings.

Free IT consultation