Total number of calls, calls to each extension or different groups
The key factors affecting your business performance, at a glance.
Number of answered calls and missed calls
Longest ring, shortest ring and average ring times
DisplayX is a powerful real-time reporting engine. But it's also a great motivational and presentation tool, giving clear sight of those elements affecting your business performance. The statistical view can be displayed wherever you need it, on large plasma screens or individual users' PCs.
Get a variety of stats from total numbers of inbound and outbound calls, to average ring time and even lost incoming calls, so you know exactly when you've missed a customer's enquiry.
- Panel layout - choose one of the default layouts or design your own unique one
- Summary statistics - display summary information relevant to your department and business
- Itemised calls - keep track of and monitor individual and exceptional telephone calls
- Panel types - based on your needs, choose from six different panel types
- Group - DisplayX can monitor and highlight group and extension statistics
- Video - whether it's news or stocks, display live video and IPTV feeds
What Can I Do Next…
- Call our friendly Sales Team with any queries or feedback on 0333 313 5000
- Drop us an email anytime at email@example.com
- Find out what our customers say about us in our Case Studies section