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Here's why we think we're best for business telecoms and IT.

Joining DuoCall

Finally, a B2B telecoms provider you can actually trust.

We pride ourselves on the products we offer and the service we provide, but on the relationships we build with our customers too. That's probably one of the reasons why more than 97% of our customers have more than one service with us.

We appreciate the telecoms industry is notorious for being full of sly sales tactics and dodgy providers out to make a quick profit, so we're setting about changing that. Our award-winning customer service, technical support and account management teams are here to help should you need anything, if you have any problems, or if you just want to chat about your account.

Try giving us a call today and see what you think...

So what makes us so special?

DuoCall's 10 second rule

DuoCall's 10 second rule

Managing your business' comms doesn't need to be stressful. That's why we're promising to answer all your calls within 10 seconds. And there's no press 1 for this or 2 for that!

One simple monthly bill

One simple monthly bill

Using just one provider for your business' telecoms and IT means there's just one simple bill each month, and there's just one easy point of contact if you've got any billing queries.

Excellent customer service

Excellent customer service

Our customer service is smashing the status quo of the telecoms industry. With DuoCall there's no waiting half an hour to speak to someone; you're straight through to us every time you call!

Dedicated support for your business, right from the start.

Providing the highest level of customer service means we're honest and open enough to say that our customers are important to our success. Our (very) experienced customer support team ensure that they deal with every query until your business is completely satisfied.

As a new customer to DuoCall you can count on regular contact throughout the implementation and installation of your order. All customers enjoy:

  • A welcome pack with useful information about your orders.
  • A courtesy call the day before installation to help you be ready for our engineers attending your site.
  • Regular email updates during installation so you know what's happening with your order.
  • Another call the day after installation to make sure you're happy with how things went and if there is anything else you need that might have became apparent during installation.
  • A further call from your account manager after you've received your first invoice to ensure you're happy with it - and to cover any queries you might have.
Get in touch

Get in touch

Find out how you can get in touch with us; whether it's picking up the phone for a good old call or catching up with us across social media.

Contact us
Meet the team

Meet the team

It's no wonder we get such great feedback from customers with a team like ours! Meet our South Yorkshire-based experts...

The DuoCall team

Take advantage of the benefits that come from using one supplier for all your business communications.

Find out more about all the products and services we offer, including business mobiles, phone systems and lines, internet connections, cloud computing and IT support - all of which are supported by our UK-based customer support team.

Find out about our business communications products.

What Can I Do Next…

  • Call our friendly Sales Team with any queries or feedback on 0333 313 5000
  • Drop us an email anytime at enquiries@duocall.co.uk
  • Find out what our customers say about us in our Case Studies section

Get in touch with us using our online form

We're here to help if you need us