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All our terms and conditions.

Our terms and conditions

Please click on the links below to download our terms and conditions.

On this page you'll find our T&Cs for each of our products; lines, systems, connectivity and mobiles. You'll also find our fraud awareness statement for customers with phone systems, along with our sales and marketing code of practice.

If you're looking for something specific, get in touch and we'll point you in the right direction!

Terms and conditions

DuoCall Terms and Conditions | General

Schedule 1 | Phone Systems & Hosted Telephony

Schedule 2 | Mobile

Schedule 3 | Landline Calls & Inbound Solutions

Schedule 4 | Fixed Line Rental

Schedule 5 | Internet Access Connectivity

Schedule 6 | IT Support

Circuit by Unify | DPA (PDF, 240 KB)

Fraud awareness

Sales and marketing

Our GDPR Readiness Statement

DuoCall GDPR Readiness Statement

Privacy and Cookies Policy

DuoCall Privacy and Cookies Policy

Our Complaints Policy

DuoCall Complaints Policy

What Can I Do Next…

  • Call our friendly Sales Team with any queries or feedback on 0333 313 5000
  • Drop us an email anytime at
  • Find out what our customers say about us in our Case Studies section

Get in touch with us using our online form

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We'd like to assure you that your personal data will always be stored securely and will never be shared with third parties. See our Privacy Policy for more information.

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