The detrimental impact of a slow internet connection
Case Study: Progressive Safety Footwear
Specialising in safety footwear, protective workwear and personal protective equipment, Progressive Safety recognised that its slow internet connection was having a detrimental impact on the performance of its business.
“We have a workforce of about 40 people and noticed that there were certain times during the day when our systems would run extremely slow – almost to a point that it became unworkable. We increasingly receive a lot of orders from the company’s website and it was vital for the future growth of the business to be able to process these quickly and efficiently.”
Looking for a Solution
After making contact with Digital Region, the company’s IT providers approached DuoCall Communications to develop a high-speed internet connection. Dave Coleshill, Star IT consultants said:
“Resolving the company’s problems in being able to access emails was the starting point, as it was beginning to have a significant impact on the business. After contacting Digital Region and realising that we could access to the high-speed network, we looked for a supplier that could undertake the work for us.
“DuoCall helped us to develop a robust system that not only resolved all our email problems almost immediately, but the superfast broadband connection that they have installed has allowed the business to replace some of its back office operations with web-based systems - something that would have been impossible to do without a fast and reliable internet connection.”
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