"Choosing DuoCall as our provider was easy. At every stage they have been extremely consultative and helpful with planning our requirements. Their support service is fantastic and nothing is too much trouble and available when we need them. DuoCall have installed our new server and I can't say anything but utter praise for the way they undertook the work. Fantastic at every stage of the process. I would definitely recommend them to anyone. Thanks again DuoCall!" - Dave SteenVisit their site >>
We love to talk about how we're different; about how excellent our customer service is; and about how we like to build relationships with our customers.
So when our customers take time out of their busy days to leave feedback for us, we know we must be doing something right!
See what a handful of our customers have had to say about us recently...
"Implementing a new circuit can often be very time consuming due to infrastructure re-configuration, however DuoCall provided us with a seemingly easy change over. It's re-assuring to know that we have a local provider who understands how critical it is for Meadowhall to have reliable and fully managed services." - Chris BeezeVisit their site >>
"I'd like to let all the team know that they're doing a fantastic job! We're very pleased at the way these [internet] transitions are being handled. The service received from everyone at DuoCall is personable and of a high quality. I'd especially like to highlight the way Andrew is managing these new order installations. Top job!" - Ravi KadaraVisit their site >>
“DuoCall helped us to develop a robust system that not only resolved all our email problems almost immediately, but the superfast broadband connection that they have installed has allowed the business to replace some of its back office operations with web-based systems - something that would have been impossible to do without a fast and reliable internet connection.” - Dave ColeshillVisit their site >>
"We have found your staff helpful and efficient in dealing with our enquiries and the service impeccable. I would also like to thank you for the faultless supply." - Deepol ShahVisit their site >>
"One person to speak to for everything. No “you need to speak to our ISP let me give you their number”, no “you need to speak to Fred I will get him to call you”, no hours repeatedly explaining the same thing to numerous people who truly don’t care and then manage to cut you off! DuoCall promised that personal service and that is how it has been throughout." - Barry DohertyVisit their site >>
"Not only are the team very knowledgeable and completely up to date with the latest technology available for your business, but they’re also extremely customer focused and will always go that extra mile to get the job done." - Carrolly TorresVisit their site >>
"Aside from the savings offered they are always available on the phone, always willing to assist and I feel confident in their team delivering what is requested all the time, every time." - Stuart MundellVisit their site >>
"I am always impressed by the quality of knowledge that DuoCall staff possess. I deal mainly with Trudy and Louise and they never make me feel like a nuisance. Quieries are always dealt with promptly and efficiently, I just wish all our suppliers were as well trained at their jobs. A pleasure to do business with." - Leanne RaceVisit their site >>
"I would just like to say that your staff are a real credit to your company. From the moment Sarah Kingham first came to see me with her proposal for the mobiles, she has been so professional, efficient and just a really nice caring person, her customer service skills are second to none." - Tracy GuylerVisit their site >>
"I am very impressed with the service we've received from DuoCall, they've taken care of everything very efficiently from day one. It's nice to work with a company that takes the time to explain everything clearly, ensures a smooth transition, always keeps their promises and always answers your calls [no endless menus!]. DuoCall worked hard to get us a good deal." - Barry LiuVisit their site >>
"DuoCall have been our saviour of the last 18 months, having monitored our full communications infrastructure initially and now put in place the best tariffs for both our mobiles and landlines. One point of contact has really helped us and has given us peace of mind." - Andy CardellVisit their site >>
"We are constantly offered new telecommunications concepts and solutions by DuoCall, which in turn has benefited our business greatly. In our experience, DuoCall provides first class support and offers an excellent combined service package. Their continued telecoms support has been a factor in the growth of our business." - Steve MitchellVisit their site >>
"Sarah Kingham has been very active on our account over the last couple of weeks, moving us from a phone plan that didn't work for us to a new provider. The service she provided has to be a 10 and the switch was very smooth with no interruptions. I would highly recommend DuoCall based on my experience with Sarah." - Chris HollandVisit their site >>
"DuoCall have monitored our full communication range and given us an excellent service in maintaining all our telecoms, and negotiating the best tariffs for our needs. We have no hesitation in recommending DuoCall as a supplier. " - Barry MartindaleVisit their site >>
What Can I Do Next…
- Call our friendly Sales Team with any queries or feedback on 0333 313 5000
- Drop us an email anytime at firstname.lastname@example.org
- Find out what our customers say about us in our Case Studies section